Shipping policy

Last updated: June 25, 2026

Thank you for shopping with Vitalvya. We want to make sure your order reaches you safely and on time.

Order Processing

Orders are usually processed within [2–4 business days] after payment is received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

United States: [Delivery typically takes 6–12 business days, with most orders arriving within the 6–8 business day range.]

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to the shipping carrier, customs, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers.

Tracking Your Order

Once your order has shipped, you may receive a tracking number by email.

Please allow some time for the tracking information to become available or update after your order has been shipped.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping costs may apply to resend the order.

Lost or Damaged Packages

If your package appears to be lost, delayed, or arrives damaged, please contact us at [support@vitalvya.com] as soon as possible.

We will work with you and the shipping carrier to help resolve the issue.

Customs and Import Fees

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Unless otherwise stated, these charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

Vitalvya

Email: support@vitalvya.com