Return & Refund Policy


Last updated: June 25, 2026

We want you to be satisfied with your purchase. If you are not happy with your order, please contact us and we will do our best to assist you.

Returns

You may request a return within [30 days] of receiving your order.

To be eligible for a return, the product must be unused, unopened, and in its original packaging.

To request a return, please contact us at support@vitalvya.com and include your order number and the reason for your return.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow several business days for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

For health and safety reasons, opened or used products cannot be returned.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us at support@vitalvya.com as soon as possible. We will review the issue and work with you to find an appropriate solution.

Return Shipping

Unless the product is damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Vitalvya
Email: support@vitalvya.com